Tom Rowand Jr, President
Tom is the President of Total Professional Association Management and he brings over 25 plus years of Managing and Servicing Condo, Associations, Office Park and Commercial Associations and Homeowner Associations. He is very active in the day to day operations and actively walks the Properties with both Vendors and Staff that they are entrusted with to ensure they are maximizing the values each property has to offer. His friendly personality and high attention to customer service are vital to the success of our business and the associations we manage.
Michael Murray, Chief Operations Officer, CAM
Michael brings over 25 years of experience in Homeowner, Condo, and Commercial Association Management. He is well versed in all of the unique aspects that come with Property Mangement. He has a great way of handling issues that arise with Associations from time to time from Vendor Management, Accounting, Homeowner Violations, Insurance Management, HOA, Condo Law, etc.
Aside from his Chief Operations Officer duties, Michael is a CAM at heart. He loves solving issues and takes the proactive approach in communicating with boards and Owners as well as Vendors. He uses the knowledge he has acquired through the years in this industry and often thinks outside the box when trying to set our Associations up to achieve the best service and get the best results
Aside from his Chief Operations Officer duties, Michael is a CAM at heart. He loves solving issues and takes the proactive approach in communicating with boards and Owners as well as Vendors. He uses the knowledge he has acquired through the years in this industry and often thinks outside the box when trying to set our Associations up to achieve the best service and get the best results
Ray Holloway , Regional Director, CAM
Ray is our Regional Director and he leads our customer service efforts, his “let’s get it done” attitude is his greatest asset. Ray is responsible for communicating directly with association members to ensure their needs are being met. He often helps members receive copies of meeting minutes, finances and other communications. No matter what is needed, Ray is eager to help your residents get what they need in a timely manner. Ray has his Masters Degree from Mississippi State University. He oversees our 7 Local CAMs (Community Association Managers) and assists them with the Management of their respective Associations
Maria Arrieta, Accounting Department Director
Maria heads our Accounting Department as she oversees and helps the Team with the daily Accounting duties and our monthly Accounting reports. She answers Accounting questions Board Members and Owners have. She has over 20 years of Accounting experience with 15 of those years working with Homeowner Associations.
John Wallace, TPAM Maintenance Director
Maintenance Director doesn’t begin to cover the many skills John possesses. Whether he is leading his team in repairing siding, pressure washing sidewalks or painting exteriors, John is passionate about making each property look it’s very best. One of John’s specialties is coordinating with outside vendors on grounds and other maintenance areas to ensure residents see the value of their dues reflected in each community. He has been instrumental in growing our Maintenance Division (TPAM Maintenance) as we have added staff, vehicles, and equipment to better serve our Associations needs as they arise.
Jennilyn Bruce, Accounts Payable, CAM Support Director
Jennilyn is the central point of contact for Accounts Payable activities in addition to serving as a CAM Support Director. Her initiative, attention to detail, strong work ethics and integrity make her an invaluable asset to our Organization. Jennilyn is a critical thinker, a problem solver with a deep drive for Customer Service that aligns well with our Team. After retiring from the United States Army, she graduated from Columbia Southern University with her MBA in Project Management.